Frequently Asked Questions

The usual meeting point is the popular Font de l'Or, in Nàquera, 25 km from Valencia. If you'd like a different pick-up and drop-off location, please contact us beforehand by email or WhatsApp.

Yes, we have some routes that offer this feature. Please contact us for the pick-up and drop-off conditions for these routes.

The bike is delivered 100% ready to ride. The rental price includes: a certified MIPS helmet, a lock, a Ravemen GPS tracker, a rear-mounted backpack (we provide one large backpack as a courtesy for every 2 or 3 participants), a front handlebar bag, a water bottle, and a quick-repair multi-tool kit.

You only need to bring appropriate clothing and footwear, and the necessary supplies for the route according to your needs. Of course, there are many places to have lunch or a snack in the area; ask us if you'd like some advice.

All the bikes are the Orbea Urrun 2026 model, a modern all-terrain bike, manufactured in Spain and approved by the Spanish Directorate General of Traffic (DGT). They are available in different sizes: S (150-175 cm), M (160-185 cm), L (170-195 cm), and XL (180-205 cm). Please check the availability of the size you need. Important: The sizes are for guidance only. We adjust the saddle height at our meeting point, and several sizes may suit you depending on your weight and height.

We don't require a deposit. Your signature on our contract and a copy of your ID or passport are sufficient. We also don't ask for any money upfront; in case of cancellation, we only ask that you notify us in advance.

If you have some prior experience, handling it is very easy. At the meeting point, we'll show you the basics of our electric Orbea Urrun.

If you have no experience, we offer a guided tour. Contact us for details.

We're here to help you design a route tailored to your knowledge of the area, the time you have available, and your fitness level. You'll have a contact number for any questions, and we can provide assistance.

Cycling in the Sierra Calderona is regulated to conserve the park and protect biodiversity. You may only ride on forest tracks and never on trails, private land, or off-road, respecting hikers and other cyclists, and without exceeding 30 km/h.

Contact us by phone or WhatsApp to book your experience. Upon delivery of the bicycles, a contract will be signed (which includes rental conditions, insurance policy, and data protection regulations).

Yes, we have liability insurance with Segura Bici, Pedalea Seguro, policy number 283130103314.

Indoor bikes: Orbea Urrun 30 with registration/frame numbers O1180687179, O1180705077, O1180705871, O1180687623, O1180705909, O1180706129, O1180706231, O1180706235, O1180718265, O1180718538.